In this time of growing concern surrounding the COVID-19 virus, we want to assure our members that the AmFirst management team is closely monitoring developments and that we take this situation very seriously. As always, our top priority is the safety and well-being of our members, staff, and the communities we serve. We have already taken several precautionary steps to prepare for any potential impact due to COVID-19:
- We are providing our staff with information on how to handle potential exposures and following the CDC guidelines
- We have temporarily modified our business travel policy and are monitoring staff’s personal travel to any impacted locations
- We have contingency plans in place designed to prevent any service disruptions due to the virus
- We are reviewing our branch cleaning and sanitation procedures
At AmFirst, we are dedicated to providing the best possible service to you, our member, while at the same time maintaining a healthy and secure workplace for our staff. It is impossible to predict the spread of COVID-19 or fully understand the impact it will have over the coming weeks. We will continue to stay close to this situation and adapt as new information becomes available. Our focus is on continuing to serve you while protecting the health of our members and staff.
Please remember, we provide a variety of options for you to access your accounts and manage your money:
- Our Digital Banking App is available for both Android and Apple iOS devices
- Online Digital Banking
- Flash Talk phone banking is available by calling 1-800-524-6546
- Many of our branches also feature video teller ITMs in the drive through that allow you to conduct most teller transactions from the comfort of your car between the hours 7am – 6pm Monday through Friday. For ITM locations, please click HERE.
- All Walgreens™ ATMs in Alabama are all surcharge free for AmFirst members
We are always here to help. If you need additional assistance or information, our Member Services Center is available at 1-800-633-8431 or by email at memberservices@amfirst.org.
Thank you for your membership. At AmFirst we put you first.
